Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using the NHS account (through the NHS website or via the NHS App on your mobile)
- using the GP online system: SystmOnline
These accounts show you all your repeat medicines and dosages, so you can pick the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6pm
We do not take repeat prescription requests over the phone or email.
Registering for SystmOnline – To register, please visit our reception with two forms of identification and complete a brief application. We kindly ask that you provide one form of identification, such as a current passport or a photo driving licence.
Collecting your prescription
As demand for prescriptions is always high please allow a minimum of two working days to get a prescription ready. For example, if you drop it off on Monday, you can pick it up after 5:00 PM on Wednesday. The pharmacist will normally require two more working days to prepare your prescription. You will need to choose a pharmacy to collect your prescription from.
Don’t forget to choose a pharmacy to collect your prescription. This is called nominating a pharmacy.
Find a pharmacy (nhs.uk)
Questions about your prescription
If you have questions about your medicine, your pharmacist can help. They can also answer questions about over the counter medicines you can buy without a prescription.
The NHS website has useful information about how your medicine works, when and how to take it, possible side effects, and answers to common questions.
Medication reviews
The Practice will normally conduct a medication review annually. If you have concerns please click the link to E-Consult
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it back to the pharmacy where you got it or bring it to the surgery. Do not throw it in the bin or flush it down the toilet.
About pharmacists
Most pharmacies can provide prescription medication for certain conditions without the need to see a GP or make an appointment. This service, known as Pharmacy First, covers a range of conditions, including:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
Pharmacies can provide advice on over-the-counter medicines. Many are open late and on weekends, with no appointment needed. Most also offer private consultation rooms for confidential discussions with staff.
Many pharmacies are open late and open on the weekends, and you don’t need an appointment.
Most pharmacies have a private room where you can talk to the staff about your questions without anyone else hearing.